Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisor. Bending, stooping, kneeling, liftingOther:. Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc). Must speak fluent English.This job requires the ability to perform the following: Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred. Assist Bartender in preparation of fruits and garnishes may assist Bartender in setup and replenishment of appetizers or “happy hour” buffet, if applicable.īasic reading, writing and math skills. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. Clear and clean tables in a prompt and efficient manner. Fold and stack cocktail napkins and prepare bowls of bar snacks. Perform pre- and post-shift side-work. Serve cocktails and/or menu items to bar guests up-sell when taking orders. Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease notify management of incidents involving excessive alcohol consumption or impaired condition of customers check identification whenever age of a guest requesting an alcoholic beverage service is questionable. #SPIRE 73 PROFESSIONAL#
Greet all guests and take beverage and food orders in a prompt and professional manner.Coordinate with Bartender and kitchen for ordering and receipt of food and beverages.GUEST EXPERIENCE
Promote teamwork and quality service through daily communication and coordination with other departments.Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Alert Management of any service and/or safety issues.Complete customer payment transactions according to cash and charge procedures. Record order on guest check and ring up on pre-check register or according to hotel procedures.May also provide service of food from the restaurant and/or assist the Bartender with set-up and maintenance of appetizers or “happy hour” buffet. Provide fast and courteous beverage service to guests and ensure quality presentation per established standards.
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